Frequently Asked Questions

We are your furniture, marine, and automotive upholstery supply and fabric store on the Internet for your upholstering and hobbyist needs offering affordable prices and quick service. Whether you are a professional or a do-it-yourselfer, we have what you need for re-upholstering furniture, cars, trucks, headliners, boats, recreational vehicles, church pews, and more. If you need adhesive, upholstery foam, decorative nails, pillow forms, a webbing stretcher, or other upholstery tools, click on a category to conveniently place your order using our secure checkout. We will ship your order quickly by UPS so you can finish the job!

Please note that we reserve the right to correct any clerical errors. Actual colors and sizes may vary due to photographic limitations.

Do you have a real store? What are the hours?

Yes, we have a store and warehouse where we prepare and ship your order in Wilson, North Carolina.

Store Hours:  Monday through Thursday 8 a.m. to 4 p.m. EST.  CLOSED ON FRIDAY.

Are you PCI Compliant and is my information secured?

Yes, we are PCI Compliant and our website and office are scanned routinely to ensure security. Our SSL certificate has been verified to a higher degree than most sites since our business information and our company incorporation documents have been checked to assure our identity. Click the seals below to see our information and how we are protecting you at all times.

Do you have a minimum purchase amount?

Walk-In Counter Sales Minimum: $25 for credit card sales.

How do I check previous orders and/or tracking number information on your site?

Click on "Customer Service" and click on "Account". After logging in, you will have access to all of your order information as well as your tracking number information.

Where do you ship?

We ship via UPS to the continental United States.

We do not ship to P.O. Boxes. If you enter a P.O. Box, we will contact you for a street address.

What is your privacy policy?

We do not sell, rent, or give out your information to anyone. Information you provide (name, phone number, address, email address, etc.) is used to process your order. We do not store or have access to your credit card number when processed on the internet. We may use your email address to send you information about store specials unless you opt-out.

Your credit card information is processed securely by encryption using SSL (https://) over the internet so it cannot be viewed or obtained by others.

If you have trouble seeing the store on your computer monitor...

Make sure your text size is set to "Medium" (the default) in Internet Explorer. A setting of "Large" or "Largest" will cause the products to appear a long way down the page.

I had a problem using the website. What do I do?

Please give us a call or send an email. We want to know of any problems with our website so we can make improvements. We have made numerous website improvements due to customer comments. We strive to provide the best possible shopping and customer service experience for you.